Digital proof before production · Artwork revisions included · Free Standard Shipping $59+ for U.S. orders
- 1Mug type
- 2Style
- 3Details
- 4Review
Step 3 · Tell us what matters
Customize the Details Optional
Anything you’d like us to keep, remove, or pay special attention to?
Everything you need to know
Choose the mug, choose the style, approve the artwork.
Description
Turn a favorite pet or family reference photo into a personalized mug in the art style you choose.
- Standard Mug is $39.99; Special Mug is $44.99.
- Each mug includes one finished composition printed on one mug.
- Upload up to three reference photos to help us understand that same composition.
- The number of pets or people in the composition does not add a separate artwork fee.
- A digital proof is provided before production. One artwork replacement request is included. Minor adjustments to the same artwork are included up to 5 times. Additional revisions beyond the included limit are $5 each.
Shipping & Returns
Standard Shipping is $8 for U.S. orders. U.S. orders of $59+ receive Free Standard Shipping. Available shipping methods and estimated delivery windows are shown at checkout.
Each mug is prepared for the mug type and artwork you approve, so please review both carefully before production begins. If your order arrives damaged, incorrect, or has another issue, contact us with your order number and clear photos so we can review the best next step.
Cancellation policy: Before the artwork proof is sent, cancellation is free. After the artwork proof is created or sent, a 30% cancellation fee applies. After artwork approval and production begins, cancellation is no longer available. After shipment, orders cannot be cancelled.
Frequently Asked Questions
What is the difference between the two mug types?Standard Mug has a familiar everyday profile. Special Mug has a rounder, more sculptural profile. Choose the type first to see its matching style examples.
How many artworks are included?One finished composition is included with each mug.
Can I upload more than one photo?Yes. Upload up to three reference photos for the same artwork, such as a main photo and extra angles.
Can several pets or a person appear?Yes. Select the number of pets and who should appear while customizing. This does not add a separate pet fee.
Will I see the design before it is made?Yes. We send a digital proof before production. One artwork replacement request is included. Minor adjustments to the same artwork are included up to 5 times. Additional revisions beyond the included limit are $5 each.
Product Details
- Standard Mug: ceramic; 350 ml capacity; 8.0 cm diameter × 9.5 cm high, with an 8.0 cm base diameter; glossy glazed finish.
- Special Mug: ceramic; 330 ml capacity; 8.8 cm diameter × 7.9 cm high, with an 8.8 cm base diameter; glossy white glaze.
- Care: hand washing is recommended.
- What’s included: one customized mug with one finished composition.