Shipping & Delivery

ORDER JOURNEY

Shipping & Delivery

From your reference photos to a finished custom piece, here is what to expect at every stage.

STEP BY STEP

How your order works

01

Artwork Creation

After your order is placed, our team creates your custom artwork.

Artwork creation1–2 calendar days

02

Digital Proof Review

You will receive a digital proof by Email or SMS. Please review your artwork and approve it before production.

Response window3 days

If we do not receive a response after reminders, production may proceed to avoid unnecessary delays.

03

Artwork Approval

Production begins after artwork approval.

Approval can be completed by Email reply, SMS reply, or approval confirmation.

04

Production

After approval, production takes 1–2 calendar days.

This timing applies to Phone Cases, Mugs, Tote Bags, Magnetic Puzzles, Coasters, Acrylic Magnets, and Keychain Charms.

During holidays or peak seasons, production may take longer. Customers will be notified by Email or SMS if delays occur.

05

Shipping

Standard Shipping$8 for orders under $59Free Standard Shipping on U.S. orders $59+

Express Shipping$15

CarrierUPS

Estimated transitStandard: 3–5 daysExpress: 1–2 days

Tracking information is sent after the order ships. Tracking may be delivered through Email or SMS depending on customer preference.

Shipping Information

Current shipping availabilityUnited States only

International shippingNot currently available

PO BoxNot supported

Important Notes
  • Production starts after artwork approval.
  • Please make sure your shipping address is correct before shipment.
  • Custom products are created specifically for each customer.